UNLIMITED REMOTE & ON-SITE SUPPORT

If you have more than 5 PCs and a server our unlimited support is ideal.

Our Unlimited On-site and Remote Support provides a dedicated service for any IT requirements you may have. From installing printers to configuring a new PC on your network, you pay a standard agreed price and can rely on a committed service all year round.

UNLIMITED NETWORK SUPPORT

• Unlimited Remote Support
• Unlimited On-ste Support
• Specialist Server Support

We know that for most of our customers their business systems are IT dependant. We take a proactive approach to our support, we will monitor your systems through automated server reports and from the moment you report a fault with our helpdesk we will assign a technician and they will contact you within 3 hours of your first call. Should your problem be business critical we will respond as soon as possible. Our standard packages are 9-5 but we can quote for out of hours support if needed.

Our pricing structure (see opposite) is only a guideline and if you would prefer a more flexible contract we would be more than happy to provide you with a tailored service. Contact our helpdesk by phone "on: 01239 712345 or email: helpdesk@telemat.co.uk